Office 505, Pinnacle Tower, Al Barsha 1, Dubai, UAE
Compliance

Compliance & Business Ethics

We conduct all business activities with integrity, in compliance with applicable laws and regulations, and in accordance with recognised standards of ethical commercial conduct.

Deyar General Trading LLC is committed to operating with the highest standards of business ethics and regulatory compliance. Our compliance framework covers business ethics, trade compliance, product authenticity, supply chain integrity, data privacy, corporate responsibility, and export compliance.

This page sets out our approach to each of these areas. It is intended to provide transparency to our customers, suppliers, financial institution partners, and other stakeholders about how we conduct our business.

Business Ethics

Deyar General Trading LLC is committed to conducting all business activities with honesty, integrity, and transparency. We do not engage in bribery, corruption, or any form of improper inducement in our commercial dealings.

We expect all employees, agents, and commercial partners acting on our behalf to adhere to the same standards of ethical conduct. Any actual or suspected breach of our ethics standards is taken seriously and addressed through appropriate internal processes.

Our commercial relationships are based on fair dealing, accurate representation, and fulfilment of contractual obligations. We do not misrepresent our capabilities, products, or commercial relationships to customers, suppliers, or financial institution partners.

Trade Compliance

All trading activities conducted by Deyar General Trading LLC are carried out in compliance with applicable UAE trade regulations, customs requirements, and international trade laws. We maintain accurate and complete trade documentation for all transactions.

We comply with UAE customs regulations and the requirements of destination market customs authorities. All import and export documentation — including commercial invoices, packing lists, bills of lading, and certificates of origin — is prepared accurately and in accordance with applicable requirements.

We do not engage in customs fraud, mis-declaration of goods, under-invoicing, or any other practice intended to circumvent customs requirements or evade applicable duties and taxes.

Product Authenticity

Deyar General Trading LLC is committed to sourcing and distributing only genuine, authentic products. We do not knowingly source, trade, or distribute counterfeit, grey market, or unauthorised products.

We apply due diligence in the qualification of our suppliers and sourcing channels to mitigate the risk of counterfeit products entering our supply chain. Where product authenticity concerns arise, we take immediate steps to investigate and, where necessary, withdraw affected products from distribution.

Customers who have concerns about the authenticity of products sourced through Deyar General Trading LLC are encouraged to contact us directly. We take all such concerns seriously and will cooperate fully with any investigation.

Supply Chain Integrity

We apply due diligence in the selection and management of our suppliers, freight partners, and other supply chain participants. This includes verification of supplier identity, assessment of commercial reputation, and review of relevant documentation.

We do not knowingly engage with suppliers or partners who are subject to applicable sanctions, who are involved in illegal activities, or whose business practices are inconsistent with our ethics standards.

We maintain records of our supplier relationships and supply chain transactions to support traceability and auditability. These records are available to our financial institution partners and relevant regulatory authorities upon request and in accordance with applicable law.

Export Compliance

Deyar General Trading LLC complies with applicable export control regulations, including UAE export control requirements and the export control regimes of origin countries for products we trade. We do not knowingly facilitate the export of controlled goods to prohibited destinations or end-users.

We screen transactions against applicable sanctions lists and do not engage in business with individuals, entities, or countries subject to applicable sanctions. Our screening process is applied to customers, suppliers, and other counterparties.

Where export licences or other authorisations are required for specific products or destinations, we ensure that the necessary authorisations are obtained before proceeding with the relevant transaction.

Data Privacy

Deyar General Trading LLC collects and processes personal data only to the extent necessary for the conduct of our business activities. We handle personal data in accordance with applicable UAE data protection requirements.

Personal data collected through our website or in the course of commercial dealings is used only for the purposes for which it was collected. We do not sell, rent, or otherwise transfer personal data to third parties except as required for the conduct of our business or as required by applicable law.

Individuals who wish to enquire about the personal data we hold about them, or who wish to request correction or deletion of their data, may contact us using the details on our Contact page.

Corporate Responsibility

Deyar General Trading LLC recognises its responsibilities as a corporate citizen operating in the UAE and in international markets. We are committed to conducting our business in a manner that is consistent with applicable laws, respects the rights of individuals, and contributes positively to the communities in which we operate.

We are committed to fair treatment of all individuals with whom we interact in the course of our business, including employees, customers, suppliers, and other stakeholders. We do not tolerate discrimination, harassment, or any form of improper treatment.

We are mindful of the environmental impact of our operations and seek to minimise unnecessary environmental impact in the conduct of our business activities, consistent with applicable requirements and good commercial practice.

Enquiries

Compliance Enquiries

For compliance-related enquiries, concerns, or to report a potential compliance issue, please contact us directly. All compliance concerns are treated with appropriate confidentiality and addressed through our internal processes.

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